A great cover letter that matches your resume will give you an advantage over other candidates. Remember to attach a customer service cover letter to your resume. For more detailed tips, see our guide on how to write a cover letter.

1. Stay positive and never say no

It may seem hard in the beginning, but try not to use words like “no”, “I don’t know”, or “I can’t”. Why? Negative words tend to focus conversations on the problem rather than the solution.

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Even if the answer to their question really is “no”, you can use positive language to guide the conversation where you’d like it to go. …


The format you choose for your resume as a fresher is important to properly highlight your skills and strengths. In this article, I explain what a fresher resume is, why the format you choose for your fresher resume is important and how to write a fresher resume with tips and examples.

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What is a fresher resume?

Most candidates who are freshers use the functional resume format instead of the more commonly used chronological resume format. A fresher resume refers to a resume created by an individual who has recently graduated from high school or college or who has very limited working experience.

Best tips to write a resume formatted for freshers

Why is the fresher resume format you choose important? Because most candidates create their resume using a chronological format that focuses on their relevant experience, freshers need a different format that focuses on their strengths while also equally highlighting them as a strong candidate for the position they are applying for. …


Many technical skills require training and experience to master. They are also typically a type of hard skill. Recruiters and hiring managers look for candidates who can jump right in on the first day of work and start helping the company achieve its goals.

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Hard skills are those that can be taught in a classroom, and can be defined, evaluated, and measured.

What are Technical skills?

Some examples include knowledge of programming languages, design programs, mechanical equipment, or tools. Technical skills are the abilities and knowledge needed to perform specific tasks. …


Most companies now strive to recruit “cultural fit” candidates. In other words, they are also after certain personality traits. And that’s exactly what your hobbies can hint! They are not just interested in hiring folks with specific skills.

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Many people will tell you that a list of hobbies should not be on your resume. They’ll say that it’s fluff and a waste of space. After all, shouldn’t you keep work and play separate? Nope, not when it comes to your resume!

How To List Hobbies And Interests On Your Resume

First, You can use ‘Hobbies’ if you are applying to a more modern organization. Or consider ‘Personal and Community Activities’ if you are forwarding your resume to a more “corporate” employer. Your hobbies and interests should be at the end of your resume. …


The manager may be fortunate enough to find numerous candidates who tick all the right boxes and answer the interview questions perfectly. So what will ultimately help them to make a decision on whom to hire? The answer is simple: your personality.

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And this article will give you that extra push over the finishing line, here are 3 ways to bring out your personality for a job interview:

1. Ask the interviewer a question

Job interviews are very stressful and tense experiences and it will help you to settle in quicker if you start with a little conversation. …


How will you ever set yourself apart from so many excellent candidates? What do you have that they don’t? The answer lays at the top of your resume — your career summary.

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Now you only have to convince the hiring manager you are the best choice out of — let’s say — five thousand applicants. It’s finally happened: After scanning hundreds of job listings in the help wanted ads, you’ve found your dream job.

What is a career summary?

Hiring managers are busy people, which means they don’t want to read about how much the candidate wants the job. It serves as the introductory paragraph to the resume, gives a basic outline for the hiring manager to follow, and explains what the candidate has to offer to the position. …


Whatever your reasons for switching career paths, it’s important to realize that your old methods, which may have been sufficient for landing you a job in your established field, may need some retooling.

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Especially during times of economic upheaval, career changes are made for practical reasons, in response to industry changes that result in lack of jobs, too much competition, or less attractive future prospects.

That means creating a resume that will help you market your best transferable skills.

1. Highlight valuable experiences

If your past professional experience has little application to this career switch, you may be able to make up for it by emphasizing work done outside of office hours. Show that you have a passion for the new field and have been taking every opportunity to develop your skills. Think about projects in your past that allowed you to develop transferable skills — including related education, training, and volunteer work. …


These quick and easy-to-do tips will help get your resume past the screening systems and noticed by recruiters. Here’s how to update your resume in just a few minutes.

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It can be a challenge to get your resume noticed by employers, but there are ways to tweak it and move it beyond the applicant tracking systems (ATS) that employers now frequently use to provide an initial screening of the dozens, if not hundreds, of job applications they receive.

1. Focus on Formatting

  • Use a basic font: Be sure to use a font size that’s readable — 10 to 12 points works best. Use bold and italics to highlight job titles and employers. …

For many college students and recent graduates, an internship is a near-requirement for future full-time employment. Without an internship, even some entry-level positions are out of reach. So it can be easy to treat an internship as nothing more than a stepping stone on the path to a “real” job — something to endure, not enjoy.

But internships offer all sorts of benefits beyond post-college employment. Sometimes, an internship can expose that a planned career path or industry is not, in fact, the best one for you. …


Internships provide an opportunity to expose yourself to a career that matches your academic and personal interests. Additionally, skills gained from practical experience will make you more valuable as an employee.

Completing an internship will allow you to develop strong teamwork skills balanced with the ability to work independently.

Industry Insight

While interns are often assessed in the workplace for their skills and abilities, interns should also be assessing their employer and the industry. Practical experience in a position exposes the good and bad aspects of a profession including whether the company is one that you would like to work for full time and if the industry is the right fit. …

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